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Past technical discussions on Ahsay's Products

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Ahsay Chat

Postby jk358 » Wed Dec 01, 2010 11:06 am

I have been trying to contact ahsay through chat to get my license relaxed erorr 1012 for 3 days. Is anyone else able to get through?
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Postby peakbackup5 » Thu Dec 02, 2010 10:34 am

Open a ticket. Ahsay.com --> Support --> Contact Support.

Chat is informal Q&A.
Jim Robinson

http://www.PeakBackup.com
Ahsay Gold Partner
719-433-4230
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Postby L2wis » Thu Dec 02, 2010 6:34 pm

lol i love the relaxing of licences :) We had that problem constantly when the OBS server had multiple IP's
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Postby PG » Mon Dec 06, 2010 11:16 am

ahsay have a support chat?? ive only seen the sales one, I normally use that and ask to be put onto a support rep, but then more often as not you get asked to put in a ticket and wait along time for a response, even if its urgent
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Postby Support3 » Tue Dec 07, 2010 2:54 pm

Yes, to access the Live Chat page, on the website select Customer Services, and then Live Chat.

Thanks.
User avatar
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Postby abeumer » Mon Dec 03, 2012 11:45 pm

Both sales and support are marked as Online.
But as soon as I select one I get an, Offline message.

Also when trying to connect to sales it seems to work but I get a error prior to connecting and after a while it tells me no one is available.

"[Notice]: Undefined index: subject (visitor/class.Controller_Chat.php:634)"
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