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Error submitting a support ticket

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Error submitting a support ticket

Postby rdevroede » Mon Oct 21, 2013 7:12 pm

I'm trying to submit a support ticket on help[dot]ahsay[dot]com, but am getting the following error:

Code: Select all
Server Error in '/' Application.

The server name or address could not be resolved

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Runtime.InteropServices.COMException: The server name or address could not be resolved

Source Error:


Line 31:     
Line 32:     objHttp.setRequestHeader("Content-type", Request.ContentType)
Line 33:     objHttp.Send(binData)
Line 34:
Line 35:     ' Check notification validation

Source File: C:\Program Files\KnowledgeBase.Net\knowledgebase\applicationprogram\ui\http\CustomerPortal\display\2\kb\submitticket.aspx    Line: 33

Stack Trace:


[COMException (0x80072ee7): The server name or address could not be resolved
]
   Microsoft.VisualBasic.CompilerServices.LateBinding.InternalLateCall(Object o, Type objType, String name, Object[] args, String[] paramnames, Boolean[] CopyBack, Boolean IgnoreReturn) +798
   Microsoft.VisualBasic.CompilerServices.LateBinding.LateCall(Object o, Type objType, String name, Object[] args, String[] paramnames, Boolean[] CopyBack) +23
   ASP.submitTicket_aspx.__Render__control1(HtmlTextWriter __output, Control parameterContainer) in C:\Program Files\KnowledgeBase.Net\knowledgebase\applicationprogram\ui\http\CustomerPortal\display\2\kb\submitticket.aspx:33
   System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) +27
   System.Web.UI.Control.Render(HtmlTextWriter writer) +7
   System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +243
   System.Web.UI.Page.ProcessRequestMain() +1926

Version Information: Microsoft .NET Framework Version:1.1.4322.2443; ASP.NET Version:1.1.4322.2470
rdevroede
 
Posts: 2
Joined: Mon Jun 10, 2013 5:42 pm

Postby Scherring » Mon Oct 21, 2013 7:57 pm

There was a change in the network configuration. It should be OK now.
Scherring Chong
Founder & Vice Chairman
Ahsay Backup
Scherring
 
Posts: 465
Joined: Thu Aug 10, 2006 5:04 pm

Postby rdevroede » Mon Oct 21, 2013 8:27 pm

It is OK. Thanks!
rdevroede
 
Posts: 2
Joined: Mon Jun 10, 2013 5:42 pm


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