Knowledge Base & Discussion Forum

Backup jobs on computers often turned off [SOLVED]

Discuss technical questions on AhsayACB

Moderator: Support Team

Backup jobs on computers often turned off [SOLVED]

Postby Simon » Fri Oct 16, 2015 5:32 pm

Hello. I'm new to this product and use it for a handful of customers, and have a couple of questions regarding scheduled jobs vs. computer's status of being on or off. Replies are appreciated!

If the backup job i set to run during evenings, and the computer always is shut down after hours, will the job never run?

Or is there a setting that state that the job will start, for instance, some time after the computer is turned on?

Or is it a condition for successful backup scheme that jobs are set to run at times the computer is turned on, that is, usually during office hours?

Thank you for taking time.
Simon
 
Posts: 2
Joined: Fri Oct 16, 2015 5:24 pm

Re: Backup jobs on computers often turned off

Postby Support2 » Fri Oct 16, 2015 7:17 pm

Hello Simon,

When you schedule a backup job to run during the evening for example 9:00pm every night. If the computer is shutdown then the scheduled backup job will not run, it will be classified as a missed backup job.

You could consider scheduling your AhsayACB backup job to start at lunch time each day this will minimise any disruption to your customers.
User avatar
Support2
 
Posts: 390
Joined: Thu Oct 18, 2007 5:53 pm

Re: Backup jobs on computers often turned off

Postby Simon » Fri Oct 16, 2015 8:20 pm

Thank you, Support2, for quick and clear answer!
Simon
 
Posts: 2
Joined: Fri Oct 16, 2015 5:24 pm

Re: Backup jobs on computers often turned off [SOLVED]

Postby speciall » Sun May 14, 2017 5:00 am

I have the same question and run around lunch time is not a solution for me.

In V6 there was a function to start a backup every few hours, and only send a reminder mail when the backup was not done for 7 days.

THis functionality seems to be removed,.

I have a LOT of laptop customers, constantly traveling, or if they leave their computer for 15min it goes in standby. So backup around lunchtime is not the solution.

Why was thun feature removed, because it is a great one, can it be added again please in v7?
speciall
 
Posts: 178
Joined: Sun Apr 13, 2008 5:33 am
Location: Belgium

Re: Backup jobs on computers often turned off [SOLVED]

Postby Richard Au » Mon May 15, 2017 2:47 pm

speciall wrote:I have the same question and run around lunch time is not a solution for me.

In V6 there was a function to start a backup every few hours, and only send a reminder mail when the backup was not done for 7 days.

THis functionality seems to be removed,.

I have a LOT of laptop customers, constantly traveling, or if they leave their computer for 15min it goes in standby. So backup around lunchtime is not the solution.

Why was thun feature removed, because it is a great one, can it be added again please in v7?


Thank you for your feedback. May I ask if you refer to the offline backup option? This one should still be available in v7.
Richard Au
Ahsay Forum Support Team
User avatar
Richard Au
 
Posts: 192
Joined: Wed Aug 31, 2016 10:43 am

Re: Backup jobs on computers often turned off [SOLVED]

Postby speciall » Tue May 16, 2017 5:34 am

Hi RIchard, thanks for your feedback.
I just checked again, where can I find the offline backup function?

I'm referring to this indeed.
Kind regards,
speciall
 
Posts: 178
Joined: Sun Apr 13, 2008 5:33 am
Location: Belgium

Re: Backup jobs on computers often turned off [SOLVED]

Postby Richard Au » Tue May 16, 2017 11:00 am

speciall wrote:Hi RIchard, thanks for your feedback.
I just checked again, where can I find the offline backup function?

I'm referring to this indeed.
Kind regards,


Thank you for your clarification. Just checked with the relevant team, the offline backup feature is not available in v7 currently.

However, we already have an enhancement request submitted.

===============
TMS#17502
[KB ER] Add offline backup feature on V7
===============

To get our latest product and company news through email, please subscribe to our mailing list:
http://www.ahsay.com/jsp/en/home/subscr ... l_list.jsp
Richard Au
Ahsay Forum Support Team
User avatar
Richard Au
 
Posts: 192
Joined: Wed Aug 31, 2016 10:43 am

Re: Backup jobs on computers often turned off [SOLVED]

Postby speciall » Thu May 18, 2017 12:44 pm

Can Continuous backup be a temporary solution for that?

It seems to have similar possibilities, I might send a missed mail when the backup is missed (if for instance programmed every 8 hours?)
speciall
 
Posts: 178
Joined: Sun Apr 13, 2008 5:33 am
Location: Belgium

Re: Backup jobs on computers often turned off [SOLVED]

Postby Richard Au » Fri May 19, 2017 2:48 pm

speciall wrote:Can Continuous backup be a temporary solution for that?

It seems to have similar possibilities, I might send a missed mail when the backup is missed (if for instance programmed every 8 hours?)


Yes, this maybe an alternative for running Continuous backup in this case.
Richard Au
Ahsay Forum Support Team
User avatar
Richard Au
 
Posts: 192
Joined: Wed Aug 31, 2016 10:43 am


Return to AhsayACB

Who is online

Users browsing this forum: No registered users and 1 guest