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wrong user or password error after opdate

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wrong user or password error after opdate

Postby twentyfoursevendata » Thu Apr 16, 2015 3:57 pm

wrong user or password after opdate to the new Ahsay ACB.
on the pc. i have try to make a clean install to it is the same problem. is there any fixes for this problem

cheers Allan
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Re: wrong user or password error after opdate

Postby Support3 » Thu Apr 16, 2015 4:29 pm

Hello Allan

Is AhsayACB running on a Windows or Mac OS X machine?

Please verify your user name and password as still valid by logging to AhsayOBS web console?
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Re: wrong user or password error after opdate

Postby twentyfoursevendata » Thu Apr 16, 2015 4:36 pm

it is running on Windows xp
Last edited by twentyfoursevendata on Thu Apr 16, 2015 7:30 pm, edited 1 time in total.
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Re: wrong user or password error after opdate

Postby twentyfoursevendata » Thu Apr 16, 2015 4:42 pm

i can open the acb on the pc but it is the pc user name and password it wont accept .
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Re: wrong user or password error after opdate

Postby Support3 » Fri Apr 17, 2015 10:41 am

Hello

Please verify your user name and password as still valid by logging to AhsayOBS web console user login page?

For example:
http://your-backup-server.com/obs/user/logon.do
https://your-backup-server.com/obs/user/logon.do

Also, you can check the user logs in the user profile page on AhsayOBS to find out if and when the password for the account was changed.
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