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.abc errors

Postby teadmin » Sat Aug 20, 2011 1:22 am

Hello All,

Rank newbie here to the Ahsay product and I need to start sorting through the errors I am seeing in the reports from our customer base. Can anyone help with the errors copied below (either point me in the right direction or directly to the fix). I need to get ramped up on this product quickly so any and all help will be greatly appreciated.


Error 2011/08/18 21:29 [1/1,726] [Error][New File] File="/Users/amandagreaves/.acb/cache/
BackupSet/1286396369655/LocalTree.sft" Error="File not Found File
or directory not Found, (ErrorCode:-43)"

5002 Error 2011/08/18 21:29 [2/1,726] [Error][New File] File="/Users/amandagreaves/.acb/cache/
BackupSet/1286396369655/RemoteTree.sft" Error="File not Found
File or directory not Found, (ErrorCode:-43)"

5003 Error 2011/08/18 22:07 [1,400/1,726] [Error][New File] File="/Users/amandagreaves/
0B/0M/20K/20353.vRge08Message" Error="File not Found File or
directory not Found, (ErrorCode:-43)"

5004 Error 2011/08/18 22:43 Backup completed with error(s)
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Joined: Fri Aug 19, 2011 6:31 am

Postby Support3 » Thu Aug 25, 2011 12:19 pm

Can I clarify what is the backup source selected for backup? From the error message, it looks like you are trying to backup the AhsayACB temporary directory (~/.acb/cache) and other cache folders, containing temporary nature file that maybe removed as the backup progress (e.g. local file list 'LocalTree.sft', remote file list 'RemoteTree.sft').

As AhsayACB attempts to upload these files, these temporary file may no longer be there, or AhsayACB may have insufficient permission to access these file/directory, resulting in the error. Please un-select the .acb folder from the backup source to resolve the error.


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