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CDP

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CDP

Postby robgratt » Wed Apr 04, 2012 7:59 pm

Hi,

Me again.

I'm having a play with CDP and have a couple of questions:

1. Do you have to have a scheduled backup as well as the CDP for it to work?

2. How do you know if it is working?

I've tried changing a couple of files but the 'Modified' date doesn't change in the 'Explorer' on the OBS.

Thanks, Rob
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Postby Support3 » Thu Apr 05, 2012 9:59 am

1. Do you have to have a scheduled backup as well as the CDP for it to work?

Answer) No, the CDP option works on its own without the need of a backup schedule.

2. How do you know if it is working?

Answer) You can check on the CDP log, found at:
${OS_Profile}\.obm\log\BackupSet_ID\Backup

Within the folder, a daily CDP backup log will be created (in YYYY-MM-DD.log format, whereas the normal backup log will be in YYYY-MM-DD-hh-mm-ss.log format).

Separate CDP log can also be found within:
C:\Documents and Settings\All Users\Application Data\AhsayOBM\CDP\log

Thanks.
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Postby robgratt » Sun Apr 08, 2012 7:40 am

Hi, Support3,

I didn't say in my post that I'm using ACB, not OBM.

Anyway, I assume you mean something like this:

"C:\Users\Vaio\.acb\log\1333239388538\Backup" for the path for 1.

The logs there look like "2012-04-01-12-01-29.log" so I guess they aren't CDP logs.

Also, I'm on Win 7 so don't have a "C:\Documents and Settings\...." folder. Where might I look for the logs on Win 7?

Thanks for the prompt reply.

Rob
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Postby leemason » Sun Apr 08, 2012 4:54 pm

For Windows 7 the ACB logfiles would appear in these locations:

Windows Vista, 7, 2008:

* C:\Users\administrator\.acb\log
* C:\Program Files\AhsayACB\log
* C:\Program Files\AhsayACB\AUA\log
* C:\Users\All Users\AhsayACB\CDP\log
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Postby robgratt » Mon Apr 16, 2012 2:00 pm

Hi, leemason,

Finally found some relevant logs but all they have is errors like:

[2012-04-15 02:59:43][Since started at Thu Apr 12 11:43:28 EST 2012]
[2012-04-15 02:59:43][Check local machine for user settings]
[2012-04-15 02:59:44][Build Exception Found in CheckUpdate ANT, reason: C:\Program Files\OCB\aua\builds\aua-core-check-update.xml:18: ll: [Http.HttpHeaderExpt] [AutoUpdateHandler][Err] HTTP headers returned are 'HTTP/1.1 404 Not Found', 'Content-Type: text/html', 'Server: Microsoft-IIS/7.5', 'X-Powered-By: ASP.NET', 'Date: Sat, 14 Apr 2012 16:59:47 GMT', 'Content-Length: 1245', '', '']
[2012-04-15 02:59:44][Unable to find the update index file]
[2012-04-15 02:59:44][Index File is not ready, connection may be NOT available during this update check]
[2012-04-15 02:59:44][Agent will be idle for 720 minute]

For ACB read OCB in this instance.

Also, in the backup log I get 'Backup interrupted by scheduler' What schedule? I don't have ANY scheduled backup running for this user?

Has anyone got this to work?

Rob
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Postby Support3 » Mon Apr 16, 2012 2:40 pm

AUA log wrote:[2012-04-15 02:59:43][Since started at Thu Apr 12 11:43:28 EST 2012]
[2012-04-15 02:59:43][Check local machine for user settings]
...
[2012-04-15 02:59:44][Unable to find the update index file]
[2012-04-15 02:59:44][Index File is not ready, connection may be NOT available during this update check]
[2012-04-15 02:59:44][Agent will be idle for 720 minute]

This is the AUA log and not a CDP log (log for the auto update agent) .

If you take a look again at my original reply, CDP log can be found within the following folder under the 'All Users' OS account profile:
C:\Documents and Settings\All Users\Application Data\AhsayACB\CDP\log

'C:\Documents and Settings\All Users' is actually the directory path for the 'All Users' OS account profile, which I had assumed most Windows user would picked up on, please accept my apologies for the confusion caused. If you are using Windows Vista or later release, the path should be 'C:\Users\All Users\AhsayACB\CDP\log'


A CDP info log looks like this:

CDP log wrote:[2012/04/12 15:16:50] [info] OS Name=Windows XP
[2012/04/12 15:16:50] [info] OS Version=5.1
[2012/04/12 15:16:50] [info] Continuous Data Protection Version=6.9.0.0
[2012/04/12 15:16:50] [info] Continuous Data Protection Start
[2012/04/12 15:16:50] [info] Network connection check
[2012/04/12 15:16:50] [info] Network connected
[2012/04/12 15:16:56] [info] Loading profile from server User: 'username', Home: 'C:\Documents and Settings\xxx\.obm'
[2012/04/12 15:16:56] [info] Starting Continuous Data Protection for User: 'username', Home: 'C:\Documents and Settings\xxx\.obm', Backup Server: 'localhost:60080'
[2012/04/12 15:22:06] [info] Reload Profile for user 'username', Home: 'C:\Documents and Settings\xxx\.obm


We need to take a look at the CDP info log to determine if your CDP is configured correctly. If you still truly cannot locate the corresponding CDP log files or cannot get CDP to work, perhaps you should submit a Support Ticket, and we shall schedule a remote session to show you the log location.

Thanks.
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Postby robgratt » Mon Apr 16, 2012 2:54 pm

Hi, support3,

Thanks for the prompt response.

Yes I am using Win 7.

However, I do not have a "'C:\Users\All Users\" directory. I have checked and double-checked.

It just isn't there.

My user account is 'Vaio' but there is no

"Application Data\AhsayACB\CDP\log"

directory in there.

Any other ideas?

Rob
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Postby Support3 » Mon Apr 16, 2012 3:17 pm

The symbolic links 'C:\Users\All Users' is hidden, you may have to edit your Folder Settings to be able to view it. In Windows Explorer, press Alt, select Tools the Folder Options. Select the View tab then select 'Show hidden files and folders'.

Thanks.
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Postby robgratt » Mon Apr 16, 2012 5:21 pm

Nope - don't have that folder in "'C:\Users\".

Am showing 'Hidden Files and Folders'.

I'd attach an image, but I can't see how to do it...[/img]
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Postby myopp » Mon Apr 16, 2012 11:29 pm

Try C:\Users\Public
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