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Multiple backed up files showing same last modified date

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Multiple backed up files showing same last modified date

Postby jvdh11 » Wed Feb 08, 2017 3:33 am

Hi,

I have a customer that has several files showing in the retention area where the multiple versions of the files all show the same last modified date. From reviewing the backup reports I can see that they are reporting that the file has been modified but as mentioned that last modified date has not changed and when you restore the files they are exactly the same. So it appears to be backing up files that do not require to be backed up and taking up space that they are paying for. Has anyone seen this before or have any ideas on why this might be happening? The below link shows a screenshot of one of the examples. There are hundreds of these across two backup sets for the end user.

https://www.dropbox.com/s/9axwncblygq57q6/Capture.JPG?dl=0
jvdh11
 
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Re: Multiple backed up files showing same last modified date

Postby Richard Au » Wed Feb 08, 2017 4:39 pm

Hello,

To help us looking into this issue, can you please contact our support to verify on this? Please submit your case through our ticket system at https://ahsay.com/jsp/en/contact/kbQuestion.jsp
Richard Au
Ahsay Forum Support Team
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Richard Au
 
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