Knowledge Base & Discussion Forum

OBM Windows authentication requirement

Discuss issues about AhsayOBM's File / General backup and restore

Moderator: Support Team

OBM Windows authentication requirement

Postby bfike » Thu Feb 02, 2017 8:16 pm

I have updated my CBS to 7.9.2.0 as well as one OBM client. According to the release notes we are no longer required to enter the local/domain authentication info for backups of local files. I see no where to make this change and if I try to leave the password field blank I get an error and can not save the backup job. This issue has prevented me from updating some of my clients as they are in in small/home offices and have no password for their computers and do not want one. How can I remove the requirement for the authentication?
bfike
 
Posts: 16
Joined: Fri Apr 08, 2011 4:39 am

Re: OBM Windows authentication requirement

Postby Richard Au » Fri Feb 03, 2017 3:28 pm

Hello,

To help us looking into this issue, can you please contact our support to verify on this? Please submit your case through our ticket system at https://ahsay.com/jsp/en/contact/kbQuestion.jsp
Richard Au
Ahsay Forum Support Team
User avatar
Richard Au
 
Posts: 170
Joined: Wed Aug 31, 2016 10:43 am

Re: OBM Windows authentication requirement

Postby speciall » Sun May 14, 2017 4:57 am

I have the same,
with ACB.
On a WIndows 10 Home PC, with a local user and blank password.
After creating the backup set I can't save because of blank og user account.

I also have a lot of customers that don't want a pw on their computer
I'm using latsest version 7.11

is there a solution?
speciall
 
Posts: 178
Joined: Sun Apr 13, 2008 5:33 am
Location: Belgium

Re: OBM Windows authentication requirement

Postby Richard Au » Mon May 15, 2017 2:44 pm

speciall wrote:I have the same,
with ACB.
On a WIndows 10 Home PC, with a local user and blank password.
After creating the backup set I can't save because of blank og user account.

I also have a lot of customers that don't want a pw on their computer
I'm using latsest version 7.11

is there a solution?


May I ask if you have ticket submitted for this issue? If not, please submit your case through our ticket system at https://ahsay.com/jsp/en/contact/kbQuestion.jsp
Richard Au
Ahsay Forum Support Team
User avatar
Richard Au
 
Posts: 170
Joined: Wed Aug 31, 2016 10:43 am

Re: OBM Windows authentication requirement

Postby speciall » Wed Jun 14, 2017 3:46 am

I have this at multiple customers in a home environment.

So I assume it is not a bug but something that was designed like this?
Can Ahsay give more background info about this requirement?
If you want I can submit a ticket?
speciall
 
Posts: 178
Joined: Sun Apr 13, 2008 5:33 am
Location: Belgium

Re: OBM Windows authentication requirement

Postby Richard Au » Wed Jun 14, 2017 11:51 am

speciall wrote:I have this at multiple customers in a home environment.

So I assume it is not a bug but something that was designed like this?
Can Ahsay give more background info about this requirement?
If you want I can submit a ticket?


Hello,

For more information regarding this, please submit your case through our ticket system at https://ahsay.com/jsp/en/contact/kbQuestion.jsp
Richard Au
Ahsay Forum Support Team
User avatar
Richard Au
 
Posts: 170
Joined: Wed Aug 31, 2016 10:43 am


Return to File / General

Who is online

Users browsing this forum: No registered users and 1 guest