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CBS v7.15.2.2 java.io.IOException: [SMTPMailer.sendHtmlWithAttach]

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CBS v7.15.2.2 java.io.IOException: [SMTPMailer.sendHtmlWithAttach]

Postby penb » Mon Mar 12, 2018 10:14 pm

After we upgraded to ahsay CBS v7.15.2.2 we got the following message thru mail about every day sometime one and sometime a few messages:

Does someone know how to fix this?

I saw the following topic about this:
https://forum.ahsay.com/viewtopic.php?f=170&t=17731

With this hot-fix:
http://download.ahsay.com/dev/hot-fixes ... k18299.zip

Does anyone know if this hotfix is aplicable for CBS v7.15.2.2


[Thread][ERS][ConsolidatedReport][ConsolidatedReport.send] Error sending consolidated report for User group All Users

java.io.IOException: [SMTPMailer.sendHtmlWithAttach] Failed to send email to 'mail@client.nl' with subject 'Daily User report'
at com.ahsay.afc.mail.SMTPMailer.a(Unknown Source)
at com.ahsay.afc.mail.SMTPMailer.a(Unknown Source)
at com.ahsay.obs.core.ers.c.a(Unknown Source)
at com.ahsay.obs.core.ers.c.a(Unknown Source)
at com.ahsay.obs.core.ers.c.run(Unknown Source)
at java.lang.Thread.run(Unknown Source) Caused by: javax.mail.MessagingException: Exception reading response;
nested exception is:
java.net.SocketTimeoutException: Read timed out
at com.sun.mail.smtp.SMTPTransport.readServerResponse(SMTPTransport.java:2304)
at com.sun.mail.smtp.SMTPTransport.issueSendCommand(SMTPTransport.java:2181)
at com.sun.mail.smtp.SMTPTransport.finishData(SMTPTransport.java:1980)
at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:1197)
at com.ahsay.afc.mail.SMTPMailer.a(Unknown Source)
at com.ahsay.afc.mail.SMTPMailer.a(Unknown Source)
... 6 more
Caused by: java.net.SocketTimeoutException: Read timed out
at java.net.SocketInputStream.socketRead0(Native Method)
at java.net.SocketInputStream.read(Unknown Source)
at java.net.SocketInputStream.read(Unknown Source)
at sun.security.ssl.InputRecord.readFully(Unknown Source)
at sun.security.ssl.InputRecord.read(Unknown Source)
at sun.security.ssl.SSLSocketImpl.readRecord(Unknown Source)
at sun.security.ssl.SSLSocketImpl.readDataRecord(Unknown Source)
at sun.security.ssl.AppInputStream.read(Unknown Source)
at com.sun.mail.util.TraceInputStream.read(TraceInputStream.java:124)
at java.io.BufferedInputStream.fill(Unknown Source)
at java.io.BufferedInputStream.read(Unknown Source)
at com.sun.mail.util.LineInputStream.readLine(LineInputStream.java:89)
at com.sun.mail.smtp.SMTPTransport.readServerResponse(SMTPTransport.java:2284)
... 11 more


javax.mail.MessagingException: Exception reading response;
nested exception is:
java.net.SocketTimeoutException: Read timed out
at com.sun.mail.smtp.SMTPTransport.readServerResponse(SMTPTransport.java:2304)
at com.sun.mail.smtp.SMTPTransport.issueSendCommand(SMTPTransport.java:2181)
at com.sun.mail.smtp.SMTPTransport.finishData(SMTPTransport.java:1980)
at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:1197)
at com.ahsay.afc.mail.SMTPMailer.a(Unknown Source)
at com.ahsay.afc.mail.SMTPMailer.a(Unknown Source)
at com.ahsay.afc.mail.SMTPMailer.a(Unknown Source)
at com.ahsay.afc.mail.SMTPMailer.a(Unknown Source)
at com.ahsay.obs.core.ers.c.a(Unknown Source)
at com.ahsay.obs.core.ers.c.a(Unknown Source)
at com.ahsay.obs.core.ers.c.run(Unknown Source)
at java.lang.Thread.run(Unknown Source) Caused by: java.net.SocketTimeoutException: Read timed out
at java.net.SocketInputStream.socketRead0(Native Method)
at java.net.SocketInputStream.read(Unknown Source)
at java.net.SocketInputStream.read(Unknown Source)
at sun.security.ssl.InputRecord.readFully(Unknown Source)
at sun.security.ssl.InputRecord.read(Unknown Source)
at sun.security.ssl.SSLSocketImpl.readRecord(Unknown Source)
at sun.security.ssl.SSLSocketImpl.readDataRecord(Unknown Source)
at sun.security.ssl.AppInputStream.read(Unknown Source)
at com.sun.mail.util.TraceInputStream.read(TraceInputStream.java:124)
at java.io.BufferedInputStream.fill(Unknown Source)
at java.io.BufferedInputStream.read(Unknown Source)
at com.sun.mail.util.LineInputStream.readLine(LineInputStream.java:89)
at com.sun.mail.smtp.SMTPTransport.readServerResponse(SMTPTransport.java:2284)
... 11 more


java.net.SocketTimeoutException: Read timed out
at java.net.SocketInputStream.socketRead0(Native Method)
at java.net.SocketInputStream.read(Unknown Source)
at java.net.SocketInputStream.read(Unknown Source)
at sun.security.ssl.InputRecord.readFully(Unknown Source)
at sun.security.ssl.InputRecord.read(Unknown Source)
at sun.security.ssl.SSLSocketImpl.readRecord(Unknown Source)
at sun.security.ssl.SSLSocketImpl.readDataRecord(Unknown Source)
at sun.security.ssl.AppInputStream.read(Unknown Source)
at com.sun.mail.util.TraceInputStream.read(TraceInputStream.java:124)
at java.io.BufferedInputStream.fill(Unknown Source)
at java.io.BufferedInputStream.read(Unknown Source)
at com.sun.mail.util.LineInputStream.readLine(LineInputStream.java:89)
at com.sun.mail.smtp.SMTPTransport.readServerResponse(SMTPTransport.java:2284)
at com.sun.mail.smtp.SMTPTransport.issueSendCommand(SMTPTransport.java:2181)
at com.sun.mail.smtp.SMTPTransport.finishData(SMTPTransport.java:1980)
at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:1197)
at com.ahsay.afc.mail.SMTPMailer.a(Unknown Source)
at com.ahsay.afc.mail.SMTPMailer.a(Unknown Source)
at com.ahsay.afc.mail.SMTPMailer.a(Unknown Source)
at com.ahsay.afc.mail.SMTPMailer.a(Unknown Source)
at com.ahsay.obs.core.ers.c.a(Unknown Source)
at com.ahsay.obs.core.ers.c.a(Unknown Source)
at com.ahsay.obs.core.ers.c.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
penb
 
Posts: 6
Joined: Mon Mar 08, 2010 9:15 pm

Re: CBS v7.15.2.2 java.io.IOException: [SMTPMailer.sendHtmlWithAttach]

Postby Richard Au » Tue Mar 13, 2018 11:46 am

Hello,

To help us looking into this issue, could you please contact our support to verify on this? Please submit your case through our ticket system at https://www.ahsay.com/partners/en/home/ ... rt_tickets
Richard Au
Ahsay Forum Support Team
User avatar
Richard Au
 
Posts: 241
Joined: Wed Aug 31, 2016 10:43 am


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