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Daily email - 48 errors - why?

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Daily email - 48 errors - why?

Postby Rylos » Fri Sep 29, 2017 8:55 pm

So I have my first client who has been suspended via the expiration of their current contract. I got my status email this morning and it had 48 errors in it. I went to view the logs and it's a java Unknown source error because this client is suspended. Why does it do this? Suspension is a normal occurrence and should not trigger an error/issue.

Code: Select all
   [ProfileService.doGetProfile]com.ahsay.obs.core.dbs.ad: [UserCacheManager.SuspendedUserExpt] User 'MySuspendedUserARGGG' is suspended. at com.ahsay.obs.core.dbs.DbsManager.m(Unknown Source) at com.ahsay.obs.obc7.ProfileService.a(Unknown Source) at com.ahsay.obs.obc7.ProfileService.doGetProfile(Unknown Source) at com.ahsay.obs.obc7.ProfileService.doGetOBCProfile(Unknown Source) at sun.reflect.GeneratedMethodAccessor142.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at com.sun.jersey.spi.container.JavaMethodInvokerFactory$1.invoke(JavaMethodInvokerFactory.java:60) at com.sun.jersey.server.impl.model.method.dispatch.AbstractResourceMethodDispatchProvider$ResponseOutInvoker._dispatch(AbstractResourceMethodDispatchProvider.java:205) at com.sun.jersey.server.impl.model.method.dispatch.ResourceJavaMethodDispatcher.dispatch(ResourceJavaMethodDispatcher.java:75) at com.sun.jersey.server.impl.uri.rules.HttpMethodRule.accept(HttpMethodRule.java:302) at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147) at com.sun.jersey.server.impl.uri.rules.ResourceClassRule.accept(ResourceClassRule.java:108) at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147) at com.sun.jersey.server.impl.uri.rules.RootResourceClassesRule.accept(RootResourceClassesRule.java:84) at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1542) at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1473) at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1419) at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1409) at com.sun.jersey.spi.container.servlet.WebComponent.service(WebComponent.java:409) at com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:540) at com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:715) at javax.servlet.http.HttpServlet.service(HttpServlet.java:727) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.ahsay.obs.www.EncodingFilter.doFilter(Unknown Source) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:504) at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:950) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:170) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:421) at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1074) at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:611) at org.apache.tomcat.util.net.AprEndpoint$SocketProcessor.doRun(AprEndpoint.java:2466) at org.apache.tomcat.util.net.AprEndpoint$SocketProcessor.run(AprEndpoint.java:2455) at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Unknown Source)
Rylos
 
Posts: 36
Joined: Tue Dec 30, 2014 8:34 pm

Re: Daily email - 48 errors - why?

Postby AdamRA4 » Sat Sep 30, 2017 11:16 pm

What version are you running?
AdamRA4
 
Posts: 23
Joined: Fri Sep 16, 2016 10:59 pm

Re: Daily email - 48 errors - why?

Postby manto.lee » Tue Oct 03, 2017 4:09 pm

Hi,

Regarding the daily mail enquiry, can you please contact our supports to work with you on this? They will assist once they have studied your environment. Please submit your case through our ticket system at https://ahsay.com/jsp/en/contact/kbQuestion.jsp
Manto Lee
Ahsay Forum Support Team
manto.lee
 
Posts: 33
Joined: Tue Oct 18, 2016 11:01 am


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