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Ahsay Backup Software Version 7.15 Released

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Ahsay Backup Software Version 7.15 Released

Postby admin3 » Tue Nov 07, 2017 10:34 am

Ahsay Backup Software Version 7.15 is now released! It supports Exchange 2016 mail level backup with flexible deployment options, scheduling and better cost and resource effectiveness.

Learn more about this feature: https://ahsay.com/jsp/en/home/index.jsp ... x_benefits

Read the Release Notes: http://ahsay-dn.ahsay.com/document/v7/7 ... -notes.htm

Download Free Trial: http://www.ahsay.com/freetrial
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Re: Ahsay Backup Software Version 7.15 Released

Postby t.drollinger » Wed Nov 15, 2017 2:57 pm

Since Upgrade CBS from 7.13.x to 7.15 release, all Backup Clients with 6.29 Version failed to Backup.
I get Errors simular the following:

[BackupSetCmd.uploadBackupFiles][java.lang.RuntimeException] Error=[BackupFileIterator.Combined.hasNext] Throwable=[BackupFileIterator.
hasNext] Throwable=[Bptree.KeyRangeIterator.hasNext] Error=[BackupFile.parse] Error='String index out of range: 13769'tknLeaf=[TreeKeyN
ode.toString]@7052c6b4 lBlockStart='0x623f600' lNextBlockOffset='0xffffffffffffffff' lFirstBlockOffset='0x623f600' lLastBlockOffset='0x
623f600' bIsLeaf='true' lRightSiblingOffset='0x83b4200' sslKeys=',[TreeNode.KeyMap@b5c7f49a] sKey='[IBptree.SimpleKey] .....(truncated)

What can i do?
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Re: Ahsay Backup Software Version 7.15 Released

Postby Richard Au » Fri Nov 17, 2017 3:46 pm

Hello,

For this backup issue, can you please contact our support for more information? Please submit your case through our ticket system at https://ahsay.com/jsp/en/contact/kbQuestion.jsp
Richard Au
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