Knowledge Base & Discussion Forum

Ahsay Backup Software Version 7.15 Released

Discuss technical questions on AhsayCBS release

Moderator: Support Team

Ahsay Backup Software Version 7.15 Released

Postby admin3 » Tue Nov 07, 2017 10:34 am

Ahsay Backup Software Version 7.15 is now released! It supports Exchange 2016 mail level backup with flexible deployment options, scheduling and better cost and resource effectiveness.

Learn more about this feature: ... x_benefits

Read the Release Notes: ... -notes.htm

Download Free Trial:
Ahsay Online Backup - committed to the success of your business
User avatar
Posts: 53
Joined: Wed Aug 02, 2006 5:39 pm

Re: Ahsay Backup Software Version 7.15 Released

Postby t.drollinger » Wed Nov 15, 2017 2:57 pm

Since Upgrade CBS from 7.13.x to 7.15 release, all Backup Clients with 6.29 Version failed to Backup.
I get Errors simular the following:

[BackupSetCmd.uploadBackupFiles][java.lang.RuntimeException] Error=[BackupFileIterator.Combined.hasNext] Throwable=[BackupFileIterator.
hasNext] Throwable=[Bptree.KeyRangeIterator.hasNext] Error=[BackupFile.parse] Error='String index out of range: 13769'tknLeaf=[TreeKeyN
ode.toString]@7052c6b4 lBlockStart='0x623f600' lNextBlockOffset='0xffffffffffffffff' lFirstBlockOffset='0x623f600' lLastBlockOffset='0x
623f600' bIsLeaf='true' lRightSiblingOffset='0x83b4200' sslKeys=',[TreeNode.KeyMap@b5c7f49a] sKey='[IBptree.SimpleKey] .....(truncated)

What can i do?
Posts: 2
Joined: Mon Nov 06, 2017 7:36 pm

Re: Ahsay Backup Software Version 7.15 Released

Postby Richard Au » Fri Nov 17, 2017 3:46 pm


For this backup issue, can you please contact our support for more information? Please submit your case through our ticket system at
Richard Au
Ahsay Forum Support Team
User avatar
Richard Au
Posts: 241
Joined: Wed Aug 31, 2016 10:43 am

Return to AhsayCBS v7

Who is online

Users browsing this forum: No registered users and 7 guests

Looking for Rbackup Alternative | Vembu Alternative | Novastor Alternative | Asigra Alternative | BackupAgent Alternative? Try our product.

A wholly owned subsidiary of Ahsay Backup Software Development Company Limited  [HKEx Stock Code: 8290]