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FAQ: How to install the latest patch set or hotfixes for AhsayOBS or AhsayRPS? (2435)

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FAQ: How to install the latest patch set or hotfixes for AhsayOBS or AhsayRPS? (2435)

Postby admin » Fri Apr 25, 2014 4:48 pm

Article ID: 2435
Reviewed: 18/04/2017

Product Version:
AhsayOBS / AhsayRPS: Pre-7.3.2.0
OS: All platforms

Description:
How to install the latest patch set or hotfixes for AhsayOBS or AhsayRPS?

Steps:
This document contains the information of how to install the latest patch or hotfix for AhsayOBS and AhsayRPS.

Table of Contents:



Upgrade path to the latest patch set / hotfixes:

Please refer to Article #2288 for details on upgrade path to the latest patch set / hotfix versions.



How to install the latest patch set / hotfixes for AhsayOBS and AhsayRPS version 5.5.x:

Value of ${Install-Home} for various operating system:
  • (Windows) C:\Program Files\AhsayOBS and AhsayRPS
  • (Linux) /usr/local/obsr
  • (Mac OS X) /Applications/AhsayOBS and AhsayRPS

If you are using an older releases, for example version 5.2, please follow the upgrade instructions provided in our Ahsay Backup Software Upgrade Guide instead.

  1. Download the following patch / hotfix file:

    • Stable patch set releases (5.5.x.0) [Patch files for version 5.5.3.x upgrade to 5.5.8.0]:
      AhsayOBS and AhsayRPS stable patch set for Windows, Linux, Mac OS X

      The zip files provided above may be empty if no new patch set have been released. More information on this release can be found in our Release Notes.

    • Hotfix releases (5.5.x.x) [Hotfix files for version 5.5.8.0 upgrade to 5.5.8.2]:
      AhsayOBS and AhsayRPS hotfixes for Windows, Linux, Mac OS X

      You are advised to apply hotfixes here only to those machines experiencing bugs that have been stated as fixed in the AhsayOBS and AhsayRPS 5.5.x.x Hotfix Release Notes exclusively.

  2. Shutdown the AhsayOBS and AhsayRPS service by:
    • (Windows) [ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ Ahsay Offsite Backup Server and Replication Server ]
    • (Linux) Run [ service obsr stop ] or [ ${Install-Home} / bin / shutdown.sh ]
    • (Mac OS X) Run [ SystemStarter stop "AhsayOBS and AhsayRPS" ]

  3. Install the patch set / hotfix files:
    • (Windows) Expand [ obsr-win-patch.zip / obsr-win-hotfix.zip ] downloaded to [ ${Install-Home} ]
    • (Linux) Expand [ obsr-nix-patch.zip / obsr-nix-hotfix.zip ] downloaded to [ ${Install-Home} ]
    • (Mac OS X) Expand [ obsr-mac-patch.zip / obsr-mac-hotfix.zip ] downloaded to [ ${Install-Home} ]
    Be sure to expand all files within the zip archive to their path locations as in the zip archive (overwrite the existing files). For example, please expand the file, [ webapps / obs / WEB-INF / lib / obs55.jar], inside the zip archive to [ ${Install-Home} / webapps / obs / WEB-INF / lib / obs55.jar ].

    Also, please do not leave the old obs55.jar in *.jar extension in the [ ${Install-Home} / webapps / obs / WEB-INF / lib ] directory (e.g. make sure that you delete original obs55.jar or rename it to obs55.jar.bak)

    Important:
    The stable patch release and hotfix release may contain branding related materials within the zip archive. For branded installation, please do not expand any properties, icons or branding related materials within the zip archive to their patch locations.

    Download default properties (for default installation) or generate the corresponding properties files from the Customization Portal (for branded installation).



  4. Startup the AhsayOBS and AhsayRPS service by:
    • (Windows) [ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ Ahsay Offsite Backup Server and Replication Server ]
    • (Linux) Run [ service obsr start ] or [ ${Install-Home} / bin / startup.sh ]
    • (Mac OS X) Run [ SystemStarter start "AhsayOBS and AhsayRPS" ]

  5. If you are now seeing any missing resources (e.g. ??xxxxx?? from the web interface) after this upgrade, please refer to Further information


  6. Installation is now complete



How to install the latest patch set / hotfixes for AhsayOBS and AhsayRPS version 6.x:

Value of ${Install-Home} for various operating system:
  • (Windows) C:\Program Files\AhsayOBS and AhsayRPS
  • (Linux) /usr/local/obsr

If you are using an older releases, for example version 5.2, please follow the upgrade instructions provided in our Ahsay Backup Software Upgrade Guide instead.

  1. Download the following patch / hotfix file:

    • Stable patch set releases (6.x.0.0) [Patch files for version 6.x upgrade to 6.29.0.0]:
      AhsayOBS and AhsayRPS stable patch set for Windows, Linux / Solaris / FreeBSD

      The zip files provided above may be empty if no new patch set have been released. More information on this release can be found in our Release Notes.

    • Hotfix releases (6.x.x.0) [No hotfix file available]:
      AhsayOBS and AhsayRPS hotfixes for Windows, Linux / Solaris / FreeBSD

      You are advised to apply hotfixes here only to those machines experiencing bugs that have been stated as fixed in the AhsayOBS and AhsayRPS 6.x.x.x Hotfix Release Notes exclusively.

  2. Shutdown the AhsayOBS and AhsayRPS service by:
    • (Windows) [ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ Ahsay Offsite Backup Server and Replication Server ]
    • (Linux) Run [ service obsr stop ] or [ ${Install-Home} / bin / shutdown.sh ]

  3. Install the patch set / hotfix files:
    • (Windows) Expand [ obsr-win-patch.zip / obsr-win-hotfix.zip ] downloaded to [ ${Install-Home} ]
    • (Linux) Expand [ obsr-nix-patch.zip / obsr-nix-hotfix.zip ] downloaded to [ ${Install-Home} ]
    Be sure to expand all files within the zip archive to their path locations as in the zip archive (overwrite the existing files). For example, please expand the file, [ webapps / obs / WEB-INF / lib / obs.jar], inside the zip archive to [ ${Install-Home} / webapps / obs / WEB-INF / lib / obs.jar ].

    Also, please do not leave the old obs.jar in *.jar extension in the [ ${Install-Home} / webapps / obs / WEB-INF / lib ] directory (e.g. make sure that you delete original obs.jar or rename it to obs.jar.bak)

    Important:
    The stable patch release and hotfix release may contain branding related materials within the zip archive. For branded installation, please do not expand any properties, icons or branding related materials within the zip archive to their patch locations.

    Download default properties (for default installation) or generate the corresponding properties files from the Customization Portal (for branded installation).



  4. Startup the AhsayOBS and AhsayRPS service by:
    • (Windows) [ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ Ahsay Offsite Backup Server and Replication Server ]
    • (Linux) Run [ service obsr start ] or [ ${Install-Home} / bin / startup.sh ]

  5. If you are now seeing any missing resources (e.g. ??xxxxx?? from the web interface) after this upgrade, please refer to Further information


  6. Installation is now complete



How to auto update all AhsayOBM / ACB client agents:

To auto update all AhsayOBM / AhsayACB client agents, please perform the following procedures:

  1. Generate the live update files:

    • [ For branded installation ]
      • Login to the Customization Portal, and to Step 5. Build Options
      • Press the [Generate and Download All Properties] button
      • Ensure that the checkboxes for all operating system platforms for AhsayOBM and AhsayACB are selected
      • Press the [Build] button
      • Download the obc-app-upgrade.zip once the building process is completed
    • [ For default installation ]

    • Extract the downloaded auto update file to:
      [ ${Install-Home}/webapps/obs/liveUpdate ] (overwrite existing files)

  2. Enable the AutoUpdate feature on the AhsayOBS server. Please refer to the Auto Update chapter within the AhsayOBS Administrator's Guide for more information.



Further information:

If you are now seeing any missing resources (e.g. ??xxxxx?? from the web interface) after this upgrade, please perform the following procedures to generate new properties or download default properties for install:

  1. [ For branded installation ]
    • Login to the Customization Portal, and to Step 1. Customize Properties
    • Press the [Generate and Download All Properties] button

  2. [ For default installation ]

  3. Extract the properties_*.zip file to a temporary location (e.g. C:\Temp)


  4. Copy the generated resource files:
    • [ C:\Temp\custom\custom-obsr\app\common\webapps\obs\WEB-INF\classes\*.properties ]
    • [ C:\Temp\custom\custom-obsr\app\common\webapps\rps\WEB-INF\classes\*.properties ]
    to
    • [ ${Install-Home}/webapps/obs/WEB-INF/classes ]
    • [ ${Install-Home}/webapps/rps/WEB-INF/classes ] (overwrite existing files)

  5. Restart the AhsayOBS / AhsayRPS service


  6. If you have signed your restorer applet with your own code signing certificate, you are required to sign the applet again:
    [ ${Install-Home}/webapps/obs/jsp/applet/obr/obrA.jar ]

    Refer to the AhsayOBS Administrator's Guide for more information.


Keywords:
OBS, Upgrade, Patch, Hot-fix, Hotfix, Fix, Bug, Update
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