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FAQ: How to install the latest patch set or hotfixes for AhsayRDR? (2578)

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FAQ: How to install the latest patch set or hotfixes for AhsayRDR? (2578)

Postby admin » Tue Jun 24, 2014 5:33 pm

Article ID: 2578
Reviewed: 18/04/2017

Product Version:
AhsayRDR: Pre-7.3.2.0
OS: All platforms

Description:
This document contains the information of how to install the latest patch or hotfix for AhsayRDR.

Steps:
This document contains the information of how to install the latest patch or hotfix for AhsayRDR.

Table of Contents:



How to install the latest patch set / hotfixes for AhsayRDR version 5.5:

Value of ${Install-Home} for various operating system:
  • (Windows) C:\Program Files\AhsayRDR
  • (Linux/Unix) /usr/local/rdr

  1. Download the following patch / hotfix file:

    • Stable patch set releases (5.5.x.0) [Patch files for version 5.5.5.x upgrade to 5.5.8.0]:
      AhsayRDR stable patch set for Windows, Linux / Unix

      The zip files provided above may be empty if no new patch set have been released. More information on this release can be found in our Release Notes.

    • Hotfix releases (5.5.x.x) [Hotfix files for version 5.5.8.0 upgrade to 5.5.8.2]:
      AhsayRDR hotfixes for Windows, Linux / Unix

      The zip files provided above may be empty if no new hotfixes have been released. Please note that hotfix releases haven't been fully tested by Ahsay QC team and may cause more problems than they intend to solve. You are advised to apply hotfixes here only to those machines experiencing bugs that have been stated as fixed in the AhsayRDR 5.5.x.x Hotfix Release Notes exclusively.

  2. Shutdown the AhsayRDR service by:
    • (Windows) [ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ Ahsay Redirector ]
    • (Linux) Run [ service rdr stop ] or [ ${Install-Home} / bin / shutdown.sh ]

  3. Install the patch set / hotfix files:
    • (Windows) Expand [ rdr-win-patch.zip / rdr-win-hotfix.zip ] downloaded to [ ${Install-Home} ]
    • (Linux / Unix) Expand [ rdr-nix-patch.zip / rdr-nix-hotfix.zip ] downloaded to [ ${Install-Home} ]
    Be sure to expand all files within the zip archive to their path locations as in the zip archive (overwrite the existing files). For example, please expand the file, [ webapps / rdr / WEB-INF / lib / rdr.jar], inside the zip archive to [ ${Install-Home} / webapps / rdr / WEB-INF / lib / rdr.jar ]. Also, please do not leave the old rdr.jar in *.jar extension in the [ ${Install-Home} / webapps / rdr / WEB-INF / lib ] directory (e.g. make sure that you delete original rdr.jar or rename it to rdr.jar.bak)

    Please do not expand any icons or branding related materials within the zip archive to their patch locations.
     

  4. Startup the AhsayRDR service by:
    • (Windows) [ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ Ahsay Redirector ]
    • (Linux/Unix) Run [ service rdr start ] or [ ${Install-Home} / bin / startup.sh ]

  5. If you are now seeing any missing resources (e.g. ??xxxxx?? from the web interface) after this upgrade, please refer to Further information


  6. Installation is now complete


How to install the latest patch set / hotfixes for AhsayRDR version 6:

Value of ${Install-Home} for various operating system:
  • (Windows) C:\Program Files\AhsayRDR
  • (Linux/Unix) /usr/local/rdr

  1. Download the following patch / hotfix file:

    • Stable patch set releases (6.x.0.0) [Patch files for version 6.x upgrade to 6.29.0.0]:
      AhsayRDR stable patch set for Windows, Linux / Unix

      The zip files provided above may be empty if no new patch sets have been released. More information on this release can be found in our Release Notes.
       
    • Hotfix releases (6.x.x.0) [No hotfix file available]:
      AhsayRDR hotfixes for Windows, Linux / Unix

      The zip files provided above may be empty if no new hotfixes have been released. Please note that hotfix releases haven't been fully tested by Ahsay QC team and may cause more problems than they intend to solve. You are advised to apply hotfixes here only to those machines experiencing bugs that have been stated as fixed in the AhsayRDR 6.x.x.x Hotfix Release Notes exclusively.

  2. Shutdown the AhsayRDR service by:
    • (Windows) [ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ Ahsay Redirector ]
    • (Linux) Run [ service rdr stop ] or [ ${Install-Home} / bin / shutdown.sh ]

  3. Install the patch set / hotfix files:
    • (Windows) Expand [ rdr-win-patch.zip / rdr-win-hotfix.zip ] downloaded to [ ${Install-Home} ]
    • (Linux / Unix) Expand [ rdr-nix-patch.zip / rdr-nix-hotfix.zip ] downloaded to [ ${Install-Home} ]
    Be sure to expand all files within the zip archive to their path locations as in the zip archive (overwrite the existing files). For example, please expand the file, [ webapps / rdr / WEB-INF / lib / rdr.jar], inside the zip archive to [ ${Install-Home} / webapps / rdr / WEB-INF / lib / rdr.jar ]. Also, please do not leave the old rdr.jar in *.jar extension in the [ ${Install-Home} / webapps / rdr / WEB-INF / lib ] directory (e.g. make sure that you delete original rdr.jar or rename it to rdr.jar.bak).

    Please do not expand any icons or branding related materials within the zip archive to their patch locations.



  4. Startup the AhsayRDR service by:
    • (Windows) [ Control Panel ] > [ Administrative Tools ] > [ Services ] > [ Ahsay Redirector ]
    • (Linux/Unix) Run [ service rdr start ] or [ ${Install-Home} / bin / startup.sh ]

  5. If you are now seeing any missing resources (e.g. ??xxxxx?? from the web interface) after this upgrade, please refer to Further information


  6. Installation is now complete



Further information:

If you are now seeing any missing resources (e.g. ??xxxxx?? from the web interface) after this upgrade, please perform the following procedures to generate new properties or download default properties for install:

  1. [ For branded installation ]
    • Login to the Customization Portal, and to Step 1. Customize Properties
    • Press the [Generate and Download All Properties] button

  2. [ For default installation ]

  3. Extract the properties_*.zip file to a temporary location (e.g. C:\Temp)


  4. Copy the generated resource files:
    • [ C:\Temp\custom\custom-rdr\app\common\webapps\rdr\WEB-INF\classes\jsp*.properties ]
    • [ C:\Temp\custom\custom-rdr\app\common\webapps\rdr\WEB-INF\classes\jsp*.properties ]
    to
    • [ ${Install-Home}/webapps/rdr/WEB-INF/classes]

  5. Restart the AhsayRDR service


Keywords:
RDR, Upgrade, Patch, Hot-fix, Hotfix, Fix, Bug, Update
admin
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Posts: 968
Joined: Mon Jul 10, 2006 3:19 pm

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