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Ahsay Technical Support Ticketing System Hiding Issues?

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Ahsay Technical Support Ticketing System Hiding Issues?

Postby bserebin » Mon May 21, 2018 12:52 am

I submitted two tickets and neither are showing in the Ahsay Technical Support ticketing system. I also never received email confirmations of these web based tickets. 1st time I didn't note the ticket # last week. The 2nd time I did. 2nd ticket is from today. Neither are showing in the ticketing system. A submitted ticket should IMMEDIATELY show up. It should not require "acceptance" by support.

Today's ticket is Ticket ID: #FTC-184-43630.

Disappointed.
bserebin
 
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Re: Ahsay Technical Support Ticketing System Hiding Issues?

Postby Richard Au » Wed May 23, 2018 1:57 pm

Hello,

For your support tickets, our tier one engineer will try to approach you by phone. Also, did you login the ticket system with the corresponding email address?
Richard Au
Ahsay Forum Support Team
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Richard Au
 
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